Support

Write to agent@metaphi.ai. Say which workspace or account you write about and what happened; we answer within one working day.

Humboldt in Slack

The app does not answer a mention. Check that it has been invited to the channel: /invite @Humboldt. A channel that is not yet connected to a repository gets one line with the link that connects it.
The repository is private and the session cannot clone it. An owner of the GitHub organisation installs the Humboldt GitHub App on the repository, from the link the connect page shows.
A direct message asks you to sign in. Direct messages are personal work on your own account; the sign-in is once.
Removing the app. Uninstall it from the workspace's app settings in Slack; the workspace's token and bindings are deleted at once. See Security.

The documentation covers installing, running a session, steering the work and every command. The troubleshooting page has the errors by name.